Security Solutions

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High-Tech Bridge, a leading European information security company specialising in penetration testing, has launched ImmuniWeb® Security Seal to distinguish websites and web applications that have been manually penetration tested in accordance to the industry standards and best-practice.

ImmuniWeb Security Seal enables organisations to differentiate their websites from competitors by demonstrating that they are committed to protecting their visitors’ data security, integrity, and privacy by performing industry-recognised penetration testing and managed vulnerability scanning through ImmuniWeb®. High-Tech Bridge’s on demand web security assessment service ImmuniWeb combines PCI-compliant manual penetration testing with managed vulnerability scanning performed in parallel.

The ImmuniWeb Security Seal confirms that website security and reliability has been thoroughly tested by experienced professionals for:

OWASP Top-10 vulnerabilities;

Complex web vulnerabilities that cannot be detected by automated scanning;

SSL/TLS vulnerabilities and weaknesses that may affect privacy and confidentiality.

Marsel Nizamutdinov, Chief Research Officer at High-Tech Bridge, says: “Many security seals existing today do not serve their main purpose – inspire trust and confidence. They mainly rely on inefficient automated vulnerability scanning that is incapable of detecting web security vulnerabilities and weaknesses in efficient and effective manner. ImmuniWeb Security Seal aims to change the situation by confirming that manual security testing has also been undertaken to detect many more vulnerabilities than traditional 
vulnerability scanning.”

The ImmuniWeb service has recently been nominated for the prestigious Info Security Products Global Excellence award in two categories: ‘Best Security Service’ and ‘Vulnerability Assessment, Remediation and Management’ among with such market leaders as F5 Networks, Veracode and Tripwire.

Frost & Sullivan has stated in a recent market research that “High-Tech Bridge offers the most complete hybrid-labelled offering available today, having realized the importance of a hybrid approach and having the SaaS model needed to facilitate integration of manual penetration testing expertise into its proprietary scanning technology.”

Ilia Kolochenko, CEO of High-Tech Bridge and chief architect of ImmuniWeb, concluded: “Despite the fact that absolute security cannot exist, a security seal assuring that a website’s security was manually tested in compliance with the industry best-practices significantly increases a website’s trustworthiness. Currently available security seal offerings on the market do not offer any sort of reliable manual penetration testing, leaving website owners to deal with their security problems internally. To fulfill the gap we are proud to launch ImmuniWeb® Security Seal aimed to bring trust to web application security.”

ImmuniWeb Security Seal will be available to all customers of ImmuniWeb SMB, Corporate, and Corporate Pro packages. The seal will not have an expiration date, as it will display the quarter and year of the last security assessment performed – this enables a company to decide how often they need to perform penetration testing, depending on their needs, web application size and complexity, and compliance requirements.

Digital Mission

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Connexient MediNavTM Digital Wayfinding and Patient Experience Solution to Be Deployed at National Institutes of Health.

The National Institutes of Health (NIH) is the leading supporter of biomedical research in the world. NIH is comprised of 27 institutes, centres and divisions and is an agency of the U.S, Department of Health and Human Services (DHHS). The Clinical Centre Complex (CCC) is defined as the Warren Grant Magnuson Building (Building 10), the Ambulatory Care Research Facility (ACRF) and the Mark O. Hatfield Clinical Research Centre (CRC).

The mission of the NIH is to uncover new knowledge that will lead to better health for everyone, to seek fundamental knowledge about the nature and behaviour of living systems and the application of that knowledge to enhance health, lengthen life, and reduce illness and disability. The NIH accomplishes that mission by conducting research in its own laboratories; supporting the research of non-Federal scientists in universities, medical schools, hospitals, and research institutions; helping in the training of research investigators; and fostering communication of biomedical information.

Mark Green, CEO of Connexient, the leading provider of Enterprise Indoor Mapping, Navigation and Indoor Location-based Services has announced that the National Institutes of Health has selected Connexient’s MediNavTM Digital Wayfinding and Patient Experience solution for its Clinical Centre Complex on the NIH Campus in Bethesda, MD. The Centre consists of 3.5 million square feet of mixed occupancy space in three congruent buildings on the NIH campus and is comprised of a clinical, laboratory, and administrative space with 240 inpatient beds, 82 day-hospital stations and 15 outpatient clinics and more than 5,000 rooms.

MediNavTM features a native application for iPhone and Android smartphones, which provides patients and visitors with compelling Indoor Maps, Turn-by-Turn directions, Physician Lookups, and Location-based Content. This is complemented by an all-screens Digital Wayfinding solution for arriving visitors and patients encompassing Web, Mobile Web, Kiosks and Digital Signage.

Mark Green, the CEO of Connexient, said: “We are honoured and excited to be selected by the National Institutes of Health for this important project. This will be the largest deployment of Indoor Navigation and Enterprise Location-based Services to date for Connexient – and to our knowledge at any site in the United States. The NIH has a clear vision to leverage our capabilities to not only solve immediate Patient and Visitor Experience pain points, but push forward on addressing a broad range of challenges in Enterprise operations.”

MediNav™ for Healthcare

MediNav™ is a comprehensive multi-channel Patient Experience Solution for Hospitals and Healthcare Networks focused on key areas of need.

– Digital Wayfinding: Helping patients, visitors and staff get to where they are going with an intuitive Google-like navigation experience.

– Patient Communications: Providing a convenient, one-touch directory and HIPAA-compliant communication tool that is in the patient’s pocket and on their coffee table.

– Hospital and Health Content and Information: Enabling Hospitals and Healthcare Networks to deliver targeted, relevant and useful content and information.

– Location Analytics. Rich location-based tracking, reporting and analytics.

Unlike many Wayfinding solutions, MediNav™ provides one integrated solution and consistent UI across Mobile, Web, Kiosks and Digital Signage to ensure that patients and visitors can access vital information any time and anywhere.

Paying the Price

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We hear from Claudio Cassanmagnago, Head of VAT at cost management consultancy, Lowendalmasaï, about the VAT difficulties facing international businesses.

There are a raft of challenges for businesses operating in multiple jurisdictions, including differing VAT rules, changing deadlines and potential language barriers.

Expanding into new territories is priority number one for most companies nowadays. Unfortunately, many companies don’t consider the different timings and procedures required to complete a VAT registration, which in turn can endanger the timely start of sales activities abroad. As well as obtaining the correct VAT registrations, companies must ensure they file the appropriate local VAT returns correctly and on time.  It is also important that the VAT situation is constantly monitored as rules are subject to change.  Back in January, EU legislation came into force affecting businesses involved with selling digital services.  VAT is now charged in the country where products are bought instead of the country where they are sold.

It is not difficult for businesses to fall foul of the rules and we would always encourage companies to seek advice at the earliest possible pragmatic stage. In this way, unnecessary costs, delays and stress will be avoided. Moreover, it ensures that businesses are free to focus on sales and growing their customer base at a critical point in their growth cycle.

There is also a significant reputational risk to consider – companies can find themselves faced with hefty fines and public sanction if they are found guilty of non-compliance with VAT legislation. Indeed, since the financial crisis, governments have often turned to VAT as a way to raise funds to bolster public finances and as a result Treasury departments take a strong stance on the rules. Statistics published by HM Revenue and Customs reveal that VAT is worth more than £100 billion a year to the Government.

Overpaying VAT is another common problem that companies face. Lowendalmasaï research shows that unclaimed European VAT by British companies totals in excess of £13 billion. For example last month it was reported that administrators dealing with the collapse of MG Rover ten years ago are still trying to recover £56m in overpaid tax. According to the IMF, UK companies are paying between two to four billion pounds in unnecessary VAT fines. No business wants to pay more tax than they have to, particularly as it is often the largest cash outflow. 

One of the hidden costs to businesses using Shared Service Centres (SSC) can be wrongly posted or incorrectly claimed VAT. When businesses process invoices locally, the accounting function will have a good knowledge of the transactions being processed, and the correct corresponding VAT treatment. However, when these processes are centralised, local knowledge can be lost.  This can lead to errors being made in the processing of a company’s transactions into their ERP systems. 

Experts can help review the input VAT ledgers of businesses to ensure the correct VAT treatment has been applied and identify potential VAT which need not have been paid. Although companies may look to perform these reviews in-house, due to the scale of the projects, it may not always be feasible. It is not just the identification, but also the additional investigation required to obtain supporting documentation that requires a time commitment. We have recently worked with an IT multi-national and identified over £900k of VAT they hadn’t claimed.

The Science of Team Building

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Tom Marsden, CEO of people analytics company Saberr, discusses why being in the right team is critical to maintaining employee well-being, and how companies can apply this science to their own teams.

Relationships are the real motivator at work
It might be surprising that for many, money is not the key motivator in life or even at work. Studies show that one’s social fabric is the real key to achieving happiness.

Richard Layard, a leading economist from the London School of Economics, has written a book entitled ‘Happiness’, which challenges traditional assumptions about the real motivations in life. He concludes that the happiness of a country is measured not by a nation’s wealth, but by the quality of life experienced by its inhabitants – the two don’t necessarily correspond, indicating that people would be better off prioritising their relationships over their earnings.

The same trend was apparent in the workplace. Professor John Helliwell from the University of British Columbia concluded that trust was one of the most highly regarded values at work. Staggeringly, the research found that a one tenth increase in trust in management is equivalent to more than a one third increase in income.

In his book, ‘Drive’, Dan Pink also challenges the ‘carrot and stick’ approach to workplace motivation. Individuals are motivated by an innate need to direct our own lives (autonomy) to learn and create new things (mastery), and to do better by ourselves and our world (purpose). He adds that a key part of autonomy is deciding the people we work with – our team.

Despite this fast growing evidence that happy, productive individuals work within happy, productive teams, teams are often the forgotten force when it comes to maintaining employee well-being. What can we do about this?

Become active: how to manage your team design
Managers can become more thoughtful about team design. It’s becoming possible to be more scientific in designing compatible teams. Focus not just on skills but on personality and values. Up until now, managers have been too passive in team design. Judgments about whether an external hire will be compatible with his/her team-members are still being driven entirely by the gut. Even internal team formation with known parties is very reactive and unscientific. There’s not enough thought going into intelligent, compatible team design.

The increasingly available data around team compatibility provides an important perspective to get team design right. Investing the time, applying good judgement and leveraging data will help build a happy and successful teams. These are the engine rooms of great organisations.

Blur the boundaries between work and socialising at work
In a list of 19 daily activities surveyed in Richard Layard’s 2003 study, working ranks as the second least enjoyable activity (with a ‘happiness index’ score of 2.7) despite the average 6.9 hours per day spent in the workplace. Socialising at work ranks significantly higher (3.8).* How can this distinction be blurred?

An interesting case study was carried out by MIT’s Human Dynamics Laboratory, in which they advised bosses at a call centre to change internal timetables to allow all workers to take breaks at the same time. The increased opportunities for socialising meant that average call-handling time fell by 20% for low-performing teams and 8% across the company, thus increasing the company’s productivity. As a result of implementing this change across all 10 branches of the company, the manager forecasted $15 million per year in productivity increases.

There are also certain group dynamics that characterise high-performing teams; these include energy, creativity and shared commitment to surpass other teams. Gensler’s US workplace survey indicates that 67% of respondents felt they were more efficient when working closely alongside co-workers, while only 50% of workers believe that their current workplace design encourages innovation and creativity.

It’s time we started to engineer our workplace and work schedules to encourage networking and collaboration. The resulting effect will be an increase in well-being and performance.

Consider the skills of a good leader
“Strip leaders of the traditional tools of power and rely on facts to make decisions”. So says Laszlo Bock, Head of People Operations at Google in his recent book ‘Work Rules’.

Evidence shows that the way the boss behaves in a company can have a huge impact on its employees’ well-being. Sadly, often the impact is negative. According to Layard’s research, the average happiness spent interacting with co-workers (2.6) quite significantly surpasses the average happiness spent interacting with one’s boss (2.0).*

How can leaders narrow this gap? A few steps. Connect the right employees with the right managers. Encourage managers to lead without exercising brute authority – great managers often listen a lot more then they talk. Managers need to be a part of the team they represent – first amongst equals.

The evidence speaks for itself. The more research that goes into developing our knowledge of the science behind well-being, the more proof that emerges: the happiness of our employees is dependent on the network around them at work.

There is great opportunity for companies to capitalise on the dynamics of their teams. To do this successfully, data – applied in so many other aspects of a corporate strategy – should also be applied to the teams that make up a company. Additionally, it is up to the individuals to invest in their own happiness and success, which means finding a suitable team in which to flourish.

Calling All Non Graduates!

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Not earning a degree may be a roadblock to landing many jobs, but there are proven alternative routes for moving beyond those obstacles and finding a successful career, according to a new CareerCast report on the best jobs without a degree.

The rule of the workforce clearly states that the alternative to accruing that debt typically is worse: workers with a college degree will make 84% more in her or his lifetime than their counterparts without a degree, reports a Georgetown University study. CareerCast.com, created by Adicio, is a job search portal that offers extensive local, niche and national job listings from across North America; job-hunting, career-management and HR-focused editorial content; and videos and blogs; and provides recruiters with the ability to post jobs directly to more than 800 niche career sites. CareerCast.com also compiles the Jobs Rated Report (www.jobsrated.com), where 200 jobs across North America are ranked based on detailed analysis of specific careers factors.

The Jobs Rated Report has been published for 25 years. “Starting a career without a degree may be unconventional, but succeeding in the workplace without one is far from impossible,” says Tony Lee, publisher, CareerCast. “An entrepreneurial spirit and specialized training can help overcome the lack of a four-year degree.” Working pro bono and taking on contract work are good ways to build a portfolio and compensate for not having a degree. A willingness to get outside of their comfort zone is definitely an asset for those seeking a great job without a college degree. Technological advances make building a network easier than just a decade ago. Tapping into social media and targeted job sites, such as the CareerCast Part- Time Network, offer contract opportunities to connect with potential clients.

Technology plays another key role in the marketplace for job seekers without a degree: the rising demand for IT professionals means more opportunities, including for those with just a high-school diploma. Some of the other great jobs available to those without a degree require some specialized education, but not a full four years. Some states require certification to become a skincare specialist, dental hygienist or personal trainer, for example, while trade crafts such as electrician and carpenter demand either advanced training or apprenticeships. Unofficial apprenticeships also are invaluable for job seekers without a college degree.

Navman Wireless UK’s Innovative Launch Strategy

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GPS Vehicle tracking technology leader Navman Wireless announced the launch of two new products, with a third major software innovation due later in the year.

It’s Navman Wireless’ first new product release since merging with Teletrac earlier this year to create one of the world’s largest fleet management providers.

“Combining forces has created an industry-leading R&D budget, which means more innovation and great products for both Navman Wireless and Teletrac customers,” said Scott Hutchins, VP sales UK &Ireland, Navman Wireless.

Hutchins revealed that a new vehicle tracking system was in the product cycle, led by a new app for commercial drivers called DRIVE paired with Adaptive Intelligence (AI), a Business-Intelligence-as-a-Service (BIaaS) tool designed for large commercial fleet businesses.

What is DRIVE and why is Navman Wireless launching it?

DRIVE is a pre-installed Android app for specific Garmin devices, which drivers can use to help them drive a truck or van efficiently, productively and safely.

The Navman Wireless Drive app combines fleet management, communication, navigation, dispatching, and documentation systems into one user-friendly driver interface, streamlining processes for drivers, dispatchers and the fleet. Its focus on driver and operational efficiency paves the way for automated tasks, safer roads and smoother communication.

“This is the single platform businesses have been waiting for to give them real-time updates on daily jobs and driver activity,” Hutchins said. “Drive not only empowers fleet vehicles to stay connected, focused, on time and safe, it also reduces exposure to risk and inefficiencies with distracted driving and manual paperwork. It is a multi-functional tool that can serve as part of a businesses’ fleet management solution.”

And what about this new business intelligence tool AI?

Adaptive Intelligence (AI), a cloud-based Business-Intelligence-as-a-Service (BIaaS) tool, is designed to help fleet companies, particularly larger Enterprise operations, turn data into true business intelligence, helping companies make more informed decisions that make their businesses run smarter.

The Navman Wireless AI tool, offers a reporting suite with more than 30 reporting options and multiple dashboard views allowing visibility into a variety of metrics, including fuel usage, driver activity, and service hours. By integrating with Navman Wireless’ GPS fleet tracking software, OnlineAVL2, as well as third-party business applications, AI captures data and processes complex information, relaying it in accessible formats, including a dedicated reporting suite, Microsoft Excel and other user-friendly reporting options. This helps managers’ view fleet information specific to their responsibilities and improve efficiency throughout an organisation.

“If managers can analyse trends, they can optimise their fleet’s behaviour. Adaptive Intelligence allows organisations to respond to collected data, ensuring constant improvement of their operations at a fraction of the cost of other business intelligence tools on the market,” Hutchins said. “Companies want to continuously review performance and improve. Adaptive Intelligence does the heavy lifting and allows managers to quickly identify issues and make sure they’re staying on track.

“The result for companies will be the ability to make decisions – of almost any kind – based on real-time data.  Companies want to continuously review performance and improve. Indeed, it is becoming clearer and clearer that to stay competitive, companies have to infuse data in just about every corner of their business.