The Search for Your Affordable Dream Home Has Come to an End
VIP Homes provides homes with many unique floorplans and the ability to enable clients to customize the layout they have always wanted. People’s home will be unique to their tastes and styles. From luxurious finishes to wheelchair accessible areas, the firm’s ability to adapt a client’s home to their needs will make this the last home they will ever buy. We spoke to Evelyn Petersen, to discuss her firm’s winning of the Large Cap Elite Awards – 2017 Large Cap CEO of the Year and discuss more about the company.
VIP offers a variety of products and services, quality construction, energy efficiency, and design flexibility which makes VIP homes Arizona’s premiere semi-custom builder. Evelyn starts out by telling us how it feels to win this award within her jurisdiction, attributing the hard work of her firm and the feedback it receives from clients, allowing staff and Evelyn to improve their work.
“Firstly, it is a great honor to win this award. Most of all, we appreciate the feedback that lets us know we are on the right track with our mission and company goals. We are striving daily to be one of the top builders in Arizona and for the last 28 years, our hard work and never quit attitude has served us well. VIP was one of a handful out of hundreds of midsized builders who made it through the most difficult market drops in nearly a century of track-able Real Estate history and came out on top with excellent credit and no foreclosed property or bankruptcies.”
Part of being a successful company is ensuring that customers and clients receive the best possible service and that the outcome of the project satisfies both the company and the client. Evelyn tells us how VIP approaches new projects, highlighting the fact that they try to align their goals with those of their client.
“When undertaking new projects, VIP prefers to get involved with our clients and projects as early as possible to ensure we are aligned with a common vision and common goal. Our necessary preconstruction meetings combined with getting to know our customer on a personal level allows us to manage expectations and costs at the onset of construction. This ensures a smooth project from start to finish and a very satisfied, happy customer.”
Regarding how the company reaches goals, Evelyn sets out the firm’s overall mission, listing what steps the team and their staff take in order to reach their goals. Looking to provide superior buildings, the firm takes great pleasure in being part of the community and providing it with quality homes.
“Fundamentally, our mission is to provide the Phoenix market with superior buildings on a residential as well as a commercial level. We are community minded and take great satisfaction from our ability to furnish many dozens of small business owners and hundreds of laborers a means of utilizing their skills in an industry they also take pride in.
“Providing great customer service, we are able to continue to accomplish this goal because we excel at guiding our customers through the building process in an accurate and fair manner, while nurturing each relationship with the many people we are working for and with. Our experience has shown that with few exceptions each project results in a repeat client or referral. Our attention to detail and extensive experience when designing and building a custom home or large commercial building allows us to rely on our customer’s reviews, and keeps us listed as a top builder in Arizona.”
Successful business comes from attracting the best clients. To do this, the firm must make itself the best possible option for clients, distinguishing itself from its competitors. The firm builds with the climate in mind, and provides their customers with lower energy bills, and comfortable homes as an end-product.
“Included options in our custom homes are typically considered an upgrade for our competitors. This value is recognized and appreciated by our customers and even though they can continue to upgrade, it’s not necessary to achieve quality in every aspect of the construction. In addition, our buildings are constructed with Arizona’s climate in mind. Every home we build as well as multifamily projects under our ownership are designed and constructed to exceed local energy code criteria by 50%. This provides our customers with lower energy bills, a more comfortable home and an end-product that is good for the environment. Our attention to detail and builtin quality control procedures guarantees an efficient and beautiful home every time.
With our in-house design team, drafting team, lending department, and sales teams all under one roof, we can take our customers vision from start to finish. The customizing of a large project is a relatively seamless and simple experience for our customers.”
Working within the industry, Evelyn explains what techniques are employed to stay ahead of any emerging developments. Thanks to its high-Energy star rating, Evelyn tells us that the company is continually updated by the power industry, which keeps them abreast of the latest products and procedures.
“Always looking to learn, VIP is never satisfied with past performance if it can be improved upon. With so many of the aspects of development, design, lending, construction, and sales under our roof, we enjoy volume discounts from most venders and are able to keep constant communication with our clients as the process moves forward. We attend trade shows and training seminars to keep our attention on market trends which helps us stay abreast of new trends and implement the latest design, methods and technology that keep us fresh and aware of the public’s expectations.”
Regarding the internal culture in the company, Evelyn comments on what she does to ensure all staff are equipped to provide clients with the best possible service. Noting the family atmosphere and friendly working environment, the company also employs a stringent hiring structure, recruiting the very best employees and making sure they are the right fit for the company. clients with the best possible service. Noting the family atmosphere and friendly working environment, the company also employs a stringent hiring structure, recruiting the very best employees and making sure they are the right fit for the company.
“VIP ownership has always strived to create a family type of atmosphere in our building environment. VIP strives to hire the very best employees and quickly evaluates their ability to blend into the co-operative and trusting relationships we have already built. Most of our staff have been here for 10 years with a large number nearing 20 or more years. We would like to have this be a work home for the best in the business that truly love their job and wouldn’t want to work anywhere else. This commitment to a common cause and loyalty to the company is exhibited in what the company produces. Keeping a friendly, productive work environment has proven to be essential in having a very low turnover and keeping productivity high.
All of our employees understand that they must adhere to company policies on a daily basis. We quote a part of our Mission Statement:
• Deal honestly with all parties
• Promise only what they can deliver
• Only promise what they are authorized to promise
• Hold self and others accountable
• Only enter into agreements that benefit both parties – never hurt anyone
• Prioritize warranty issues and complete them to the customer’s satisfaction promptly
• Be courteous at all times
• Accept responsibility for our actions and if something goes wrong, make it right”
Looking ahead, Evelyn predicts what the future holds for the firm. She tells us about VIP’s future plans, looking to grow and expand into new markets. The company is well placed to build on its current success as Evelyn points out, particularly with VIP’s ‘Build on your own land’ option. VIP is constantly growing and expanding into new markets. We currently have homes and subdivisions in; Phoenix, Chandler, Gilbert, Mesa, Tempe, Buckeye, Queen Creek, and Scottsdale. We also build custom homes on customer owned lots. Our “Build on your own Land” option has become very popular and allows us to build a custom home anywhere.
Companies: VIP Homes and VIP Commercial Builders AZ
Contact: Evelyn Petersen Contact
Email: [email protected]
Contact Email: [email protected]
Address: 3048 E. Baseline Rd, Suite #102 Mesa, Arizona 85204, USA
Phone: 001 480-892-1654