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Whatever It Takes

September 4, 2017

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Whatever It Takes


Adams Remco offers a wide range of technologies that create a smoother operation, cut costs and improve workflow. Following their success in receiving the 2017 Most Innovative Tech Firm - United States accolade, as part of the 2017 Tech of the Year Awards, we spoke to the firm’s Jody Carlile to find out how they can meet your office needs.

What you need for your office, Adams Remco can provide. From product sales and support to web consulting and software development, from training and e-commerce to workflow solutions - they are experts in the complex world of office operations. So, what is their bottom line? Simply this: They deliver what you need, when you need it — whatever it takes.

The firm’s Jody Carlile tells us about the firm’s office offerings, as the interview kicks off.

“An unmatched array of services. If it makes your office operations more efficient, we can provide it. We offer assessments that can show you where generating waste is and how to significantly reduce costs. We provide all the products and expertise to get it done. And, we train your staff so they know what they need to perform their jobs to the best of their abilities.

“But it doesn’t end there. We supply a range of database and web services, from reworking existing web infrastructures, to creating custom web applications from scratch. We provide software development to address any need you can’t find in a box. And, we can handle all the
intricacies involved in networking your office from one end to the other.

“If your office equipment ever requires maintenance or repair, our certified trained technicians are standing by. Plus, with our Total Print Management programme, you get the toner you need and pay nothing for service on any printer you have! And, our financial options fit just about any requirement. You spend more time managing your business and less time managing your systems.”

The firm’s assessment service can cut up to 40% off your document printing costs. If it makes your office operations more efficient, they can provide it, Jody tells us.

“We offer assessments that can show you where generating waste is and how to significantly reduce costs. We provide all the products and expertise to get it done. And, we train your staff so they know what they need to perform their jobs to the best of their abilities.

“But it doesn’t end there. We supply a range of database and web services, from reworking existing web infrastructures, to creating custom web applications from scratch. We provide software development to address any need you can’t find in a box. And, we can handle all the intricacies involved in networking your office from one end to the other.

“If your office equipment ever requires maintenance or repair, our certified trained technicians are standing by. Plus, with our Total Print Management programme, you get the toner you need and pay nothing for service on any printer you have! And, our financial options fit just about any requirement. You spend more time managing your business and less time managing your systems.”

Jody then underlines the firm’s flexible financial services offering.

“There are a variety of ways to finance the products and services you need to get your operation running at peak efficiency and productivity. At Adams Remco, we’ll work with you to help determine the financing option that best suits you. Our three main options are buy, lease or rent.

“If buying is the way to go, you can purchase your products directly from us and get the best price possible. We also have several options for leasing that we’d be glad to discuss with you. Or you can take advantage of our convenient rental plan.

“The important thing is that you don’t need to figure out how to work with us. We will adapt to your needs. We’ve worked with hundreds of companies, helping them determine whether buying, leasing or renting is the best choice, in both the short-term and the long-term.”

The firm provides nothing but support you can count on, Jody reveals.

“Adams Remco specialises in working with each business on an individual basis. The needs of the marketing department of a recreational vehicle manufacturer are not the same as the attorney who has a solo practice or the realtor down the street. Technically trained and certified IT professionals will work with your staff and provide you with personal care for your business needs.

“Local support staff will address all your technology needs. No transfer calls to a foreign country, no telephone menu to choose from but actual skilled individuals who answer your calls and listen to your concerns. Each customer is treated with the sense of urgency that exists in this fast pace ‘constantly changing’ industry.

“Adams Remco provides affordable, proactive managed IT services, reducing downtime and loss of productivity. Adams Remco’s managed IT services provide predictable support costs and more efficient service, allowing the client to focus on other areas of their business.”

The firm’s managed IT services include: • Network management;

• Servers;

• Wireless LAN (WLAN) and;

• Remote access/VPN.

Managed IT services

Adams Remco Professional Services provides affordable, proactive managed IT services, reducing downtime and loss of productivity. Managed IT services provide predictable support costs and more efficient service,  allowing the client to focus on other areas of their business. This aspect of the work covers the following:

• Catered plans for each business or organisation;

• Daily/weekly/monthly support;

• Comptia healthcare it technicians;

• Servers;

• Workstations;

• Software;

• Networks;

• Wireless LAN (WLAN);

• Remote access/VPN;

• Firewalls;

• Backup and disaster recovery;

• Vendor management;

• Managed network and endpoint security;

• Anti-virus, malware and spam management;

• System integration;

• Site survey and documenting;

• Best practices consulting and;

• Asset management.

Technically trained and certified IT professionals will work with your staff and provide you with personal care, for your business needs.

Consulting services

Perhaps the single biggest factor in overall productivity is how well your people and equipment are networked. You already know that stand-alone systems are a barrier to sharing data and improving workflow and efficiency. But it’s not enough just to be networked. You need to be networked right.

• Creative consulting;

• Healthcare IT consulting;

• Application support;

• Workflow;

• Technology integration;

• Network design

; • Disaster recovery and;

• Network survey.

Jody then reveals the nature and array of the firm’s consulting services

“At Adams Remco Professional Services, we offer an array of consulting services to help
ensure that your people and equipment are seamlessly connected. Our services include audits, design consultation, LAN/ WAN support, firewall security and IT outsourcing – whatever you need, we can provide. It’s all designed to maximise efficiency and backed by the Adams Remco Professional Services reliability that you’ve come to rely on.”

On-site repair

The occasional glitch does happen, Jody reveals, but despite this Adams Remco can step in and solve the problem.

“Maybe some obscure component needs to be replaced. Maybe it’s operator error. Maybe the machine is just tired out. Whatever the problem, you need a service provider who knows the product inside and out. And, more importantly, understands your concerns. Like the fact that downtime could spell put downturn in business. Or that a machine not operating at peak efficiency can slow production across the entire organisation and costing you money.

“Our promise to you is to do whatever it takes. When you need us, we’re there. We have experts and technicians ready to respond to your call and the expertise to get you up and running now.

Do you need a service on your office equipment? Are you tired of unfulfilled promises?

Contact us today at 1 800 275 4420

Or email us at [email protected] adamsremco.com with your questions and you will see how promises are kept.

“Even better, with our Total Print Management programme, you receive supplies that are nicely discounted and reliable FREE service—no matter what kind of printer you have. The cost is only the time it takes to make a phone call. Not everyone offers such a great deal. Not everyone can.”


Company: Adams Remco

Name: Jody Carlile

Email: [email protected]

Web Address: www.adamsremco.com

Address: Adams Remco - South Bend Office 2612 Foundation Dr South Bend, IN 46628

Telephone: 1 574 288 2113

Contact Us

+44 (0) 203 725 6847