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Exceeding Clients’ Expectations

February 26, 2018

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Exceeding Clients’ Expectations

Fiduciana Trust (Cyprus) Limited is a boutique Cyprus trustee and fiduciary services company with international coverage. Recently, we sat down with the company’s Managing Director, Anna Homenko who revealed to us the secrets behind the firm’s exceptional success throughout the years.

Based in Nicosia, Cyprus, Fiduciana provides services in trust and corporate administration, accounting and financial management, international tax planning, family office, immigration and global residency planning services. Managing Director, Anna Homenko believes that the firm’s dedication to providing the very highest level of client service is what marks it out as the best possible option for its clients, as she explains.

“Here at Fiduciana, we take pride in offering a friendly and personal service to our clients. In order to achieve this, we focus on offering the highest level of personalised trust, corporate and accounting services and solutions to our clients, by operating as a home office. The boutique nature of the business ensures that our clients’ affairs are kept strictly confidential, and only the most personal approach is offered in the handling of all matters.

“Overall, we aim to deliver services of the highest standard, providing solutions and guidance to our clients, as well as working together with expert legal, financial and tax advisers. We combine legal
knowledge, fiduciary experience and business sense to ensure that the best possible outcome is attained for our clients. Alongside this, the firm also believes that the art of fiduciary services is to ensure that there are no impossible solutions, and it has that down to a fine art.”

As a key part of its vast service offering the firm’s personnel consists of chartered accountants, lawyers and paralegal administrators. Anna explains to us how everyone who works at her firm is a high calibre professional, who has been carefully recruited and suitably trained to meet the needs of clients, even in the most demanding situations.

“At Fiduciana, we pride ourselves in sourcing highly qualified employees in order to provide a service to our clients of extraordinary quality. We have built a committed team of people who take total responsibility for its services locally as well as internationally. This helps us to achieve our ongoing aim; to always exceed its client’s expectations.

“Overall, we lead our respected field in providing added value to our clients. Here at Fiduciana, we have the ability as well as the experience to fully understand the business of our clients, and thus are able to conduct the entire business of the company, liaising with the firm’s owners only where most appropriate.”

Looking ahead to what the future holds for Fiduciana, Anna highlights some of the achievements the company has received, as well as reflecting on the firm’s aspirations for the years to come.

“Ultimately, Fiduciana is proud to be a member of the Society of Trust and Estate Practitioners (STEP) and ITPA. As testimony to its excellence, we have won awards for its service in 2016. Moving forward, the whole team at Fiduciana will continue to offer its exceptional high quality service to clients, both new and old, in order to build upon its current success.”

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