Providing quality home care services to many communities since 1987, Preferred Home Health Care & Nursing Services (PHHC) has established itself as one of the best agencies in New Jersey and Pennsylvania. We spoke to Todd Thiede, Chief Financial Officer, to find out more and explore how the firm came to win Most Trusted for Home Care Services 2017 – New Jersey in our prestigious Corporate Excellence Awards 2017.
For more than 30 years, PHHC has provided a wide range of compassionate and dependable skilled nursing and non-medical home health care services, from pediatric to geriatric care, throughout 12 locations in New Jersey and Pennsylvania. Todd explains the firm’s service offering in more detail, outlining how the company works to support its varied clients through individually tailored support.
“Based on long-standing relationships with all of the local hospitals and nursing homes in the region and an intimate understanding of home care complexities, we are deeply committed to helping clients and their families find the right level of care. PHHC is accredited by CHAP (Community Health Accreditation Program), an accrediting organization for the home health care industry.
“Our pediatric patients include children who are medically fragile and require one-on-one nursing care at home. Also, we send nurses to accompany those children able to attend school. Our adult patients range from those with medical conditions resulting from an accident to those with illnesses, such as Amyotrophic Lateral Sclerosis (ALS) and Multiple Sclerosis (MS). These individuals are often in need of skilled nursing services at home.
“Additionally, PHHC is also dedicated to helping the senior population age in place. We love watching people able to enjoy the golden years in their own homes. We help with all aspects of personal care, including assistance with bathing, dressing, eating, medication, and light housekeeping. Also, we provide companion care so people don’t have to feel lonely in their own homes; and where needed, we take our clients to doctors’ appointments and help with errands. In addition to helping our clients, we can also help their caregivers by providing them some time to relax and recharge.”
The company’s passion and dedication to excellence stems from a very personal mission. Joel Markel, president and founder of PHHC, has a commitment to the community because of personal experiences which cemented his understanding that families need quality care at home.
Between 1989 and 1990, his recently widowed sister was suddenly diagnosed with terminal cancer at age 41, and Joel and his wife took her and her two sons into their home. At about the same time, Joel’s own son, Ryan, was born with serious health problems. Through this heart-wrenching time, they were constantly looking for consistent home health care, and they found it difficult to find qualified and committed caregivers who could tend to his family’s needs.
Unfortunately, Joel’s story did not have a happy ending. Although his sister and son passed away within months of each other, Joel took these sad events as a call to action, to create a concept that would provide the highest degree of care and better service for those in need of home health care. Today, PHHC has established itself as one of the best agencies in New Jersey and Pennsylvania, and Joel and his staff work hard to provide excellence for their clients. Todd explains how the firm’s dedicated employees are trained and supported to ensure that they provide the very best of care to their patients.
“This recognition is not only an honor for the founder and president of our firm, Joel Markel, but for our team of more than 4000 employees who have worked throughout New Jersey and Pennsylvania this past year. Not only do we want our employees to feel like they are making a difference in our clients’ lives, we want them to feel that they are part of a vibrant company that is committed to helping them achieve their personal best. As part of our dedication to providing clients with the very highest possible standard of care, PHHC provides exceptional training to all our nurses and home health aides taught by our in-house nurse educators and respiratory therapists. Most home health care agencies prefer not to do skilled nursing care, so we are proud to be one of the largest providers in the states in which we are located.
“Our support begins right from the start as our carefully trained intake department, that includes a social worker spends an enormous amount of time making certain we meet patient needs. This may also include assuring that family needs are attended to before and after care begins.”Moving forward, Todd foresees increased demand for PHHC’s services, which will lead the firm to expand and build upon its current achievements, as she concludes.
“With hospital costs rising and the population aging, looking ahead we expect to expand into new territories and to embrace all the latest technologies to keep our services streamlined. Insurance companies have asked us to service their clients in markets where we do not geographically have locations, which is a testament to the quality services we provide; and we intend to continue providing the very best possible service as we look towards a bright and exciting future.”
Contact: Lisa Gallicchio Director of Community Relations
Email: [email protected]