Globalscape is a pioneer in the Managed File Transfer (MFT) space and has been operating for more than 20 years. Throughout that time, the firm has remained committed to its core competencies and its customer base. Earlier this year, Globalscape was recognized in CV’s 2019 Corporate Excellence Awards as the Best Enterprise File Transfer Solutions Provider – 2019. Following the win, we profiled the firm and caught up with Chairman of the Board and CEO, Robert Alpert, who kindly provided us with a behind-the-scenes glimpse into the inner workings of the innovative company.

Since its inception in 1996, Globalscape has established a trusted brand and has amassed the expertise to provide clients with some of the top-performing managed file transfer (MFT) software in the industry. MFT is middleware which is fundamental to the secure transfer of data and a critical part of IT operations. Globalscape provides MFT software and services through its core Enhanced File Transfer (EFT) platform and its flagship EFT products.

The firm’s 20 year longevity testifies to its ability to evolve with changing business needs without losing sight of its core competencies. Globalscape has earned the loyalty and trust of its valued customers by consistently delivering on its mission: To help clients solve their digital business challenges by managing, streamlining, and automating the secure and compliant flow of data.

“We fulfil our mission by operating as a customer-centric organization that continuously evolves our products to meet our customers’ ever-changing needs. This means keeping an acute focus on our core competencies and how they can grow to serve our customers better,” said Robert Alpert, Globalscape’s Chairman of the Board and CEO.

Over the years, Globalscape has accumulated clients in a vast range of industries such as financial services, healthcare, technology, and pharmaceuticals, among others. Customers trust EFT with the secure transfer of confidential, business-critical data, including medical records, financial data, proprietary technology, point of sale data, customer and vendor databases, and confidential legal files. Globalscape proudly serves many global industry leaders, including 25% of the organizations listed on the Fortune 100 list.

“It’s not just about routing data from point A to point B. It’s about safeguarding and effectively managing highly confidential data every step of the way,” said Alpert. “Our customers have placed immense trust in EFT and that is not lost on us.”

To Ensure Customer Satisfaction and EFT Optimization, the Globalscape team offers:

• Thorough pre-sale consultation and documentation

• Proof of concept(s)

• Free trial

• Implementation, deployment, and development assistance services

• Paid feature development program, Accelerated Development, available for further customization

• Comprehensive professional training services

Globalscape’s EFT uniquely serves clients by providing powerful, stable, and sustainable technology that is also user friendly and easily implemented.

EFT’s out-of-the-box functionality allows clients to complete implementation quickly and easily, rather than waiting a year or more to integrate technology. EFT also secures data at all stages (in transit and at rest), while enabling oversight and management throughout all processes.

While managed file transfer software is not a new technology, more and more companies are learning that it is invaluable. Today, heightened security concerns and increased data regulation are driving a rise in demand for high-performance MFT platforms, which is where Globalscape excels.

As pioneers in the MFT space, the Globalscape team works tirelessly to stay well-versed in emerging developments. Alpert explains “Our Product teams stay abreast of the latest trends in the MFT space, but more importantly we are plugged into the needs of our customer base. For example, we stay well informed about changes in regulatory requirements, including HIPAA, PCI, SOX, and GDPR. This helps us provide our customers with the technology they need to effectively manage their data transfers and maintain compliance. Our EFT platform also includes crucial oversight and reporting functions as well as vital automation, collaboration, and security features.”

“Additionally, we respond to our customers’ ever-evolving needs when it comes to digital transformation and technological advancement. EFT Arcus, our cloud-based MFT, was designed to meet the needs of our customers who are continuing to migrate to the cloud. Because we know our customer base, and understand that many of them need a combination of solutions, we offer different deployments, including on-premises, hybrid, and cloud.”

Globalscape’s experienced, hard-working and committed team is the backbone of the organization, working tirelessly behind the scenes to deliver these extraordinary services, Alpert highlights, “Overall, we view ourselves as a service organization and we work hard to foster this view throughout our staff. Though our EFT product is software, our customer relationships are not merely license transactions. We pride ourselves on providing award-winning maintenance and support services designed to continuously optimize EFT performance and empower our clients. For us, software and service are inextricably linked.”
Bringing the interview to a close, Alpert reflects on the success theteam at Globalscape has experienced since its inception over 20 years ago, which includes their most recent win in Corporate Vision’s 2019 Corporate Excellence Awards where they were awarded the accolade Best Enterprise File Transfer Solutions Provider – 2019.
“Our entire staff – from sales reps to engineers – works hard to ensure we deliver a high-quality platform that serves an important business purpose. Positive external validation, such as this award, emboldens our efforts because it further confirms we are making an impact.”

As for what the future holds for both Globalscape and the wider industry, the MFT space will continue to see an increased demand as data volume grows and data protection regulations steadily increase.
“MFT will become an essential component of the emerging regtech field -- and one could argue that it already is,” Alpert concludes. “As more companies embrace digital transformation, MFT will be a critical component of their path forward. The need to centralize, streamline, and manage secure data transfers will only grow as data dependency and regulation expands throughout every industry. Armed with years of experience and a customer-centric, responsive approach, Globalscape EFT is well- positioned to meet these expanding needs and increased demand.”

Company: Globalscape Inc.

Address: 4500 Lockhill Selma San Antonio, Texas

Telephone: 210 308 8267

Web Address: www.globalscape.com