Study of Frontline Contact Centre Workers Highlights Their Extraordinary Difficulty in Getting Through to Their Own Management
Contact centre outsourcer Kura and software specialist Inisoft have teamed up with CCA Global to understand the challenges the front-endRead more.
How to build the internal frameworks in your business
In a time where accusations of fake news steal headlines, it is imperative that businesses show that they are doingRead more.
Working Less with Content and Focusing More on Process
Located in London, NAOS Institute are dedicated to the personal and professional development of leaders and change agents within psychology,Read more.
Career Management Strategies for Individuals and Organizations
Rita Balian Allen is the president of Rita B. Allen Associates, a national career management firm specializing in executive coaching,Read more.