Corporate Vision Issue 7

CORPORATE VISION / Issue 7 2018 35 , Black BookMarket Research is the premier provider of independent market intelligence, sector research, opinionmining, strategic services evaluations and vendor client satisfaction polling for the healthcare, medical and life sciences industries. Taking time to provide us with an overview of the firm, is founder and CEO, Douglas Brownwho reveals the secrets behind the company’s success. The Collective Voice of Stakeholders in the Evolving Healthcare System Since inception, Black Book has been committed to continuing research and analysis of the strategic issues in the global healthcare market. We’ve developed specialised surveying tools, opinion mining and knowledge management systems that enable our researchers and editors to create and share innovative approaches with expedient results. Black Book has become adept at understanding the unique needs and issues of the broad spectrum of the entire healthcare industry it serves. The company also has a special understanding of the unique survey research requirements for the industry’s clinically, technologically and managerially diverse stakeholders. Black Book’s mission is to improve healthcare delivery by expanding the stakeholder’s voice from the front-line employee, IT and financial managers, clinical and nursing staff through the C-Suite and Board, as well as healthcare consumers. We seized the opportunity to improve the quality and value of healthcare delivery systems by addressing the way the industry was measuring and benchmarking the competitive performance of suppliers. Here at Black Book, we are very proud of our meteoric rise and the successes we make on behalf of all stakeholders, particularly consumers. Black Book™ took the industry by storm in 2010 by introducing several novel survey methods to a segment of the industry that was at risk from a decline in relevancy. Black Book™, its founder, management and staff do not own or hold any financial interest 1807CV04 in any of the vendors covered and encompassed in the surveys it conducts. Black Book reports the results of the collected satisfaction and client experience rankings in publication and to media prior to vendor notification of rating results and does not solicit vendor participation fees, review fees, inclusion or briefing charges, and/or vendor collaboration as Black Book polls vendors clients. Our unbiased, vendor agnostic approach to determining industry trends and user experience. Contact: Douglas Brown Company: Black Book Research 3030 N. Rocky Point Drive, Suite 150, Tampa, Florida, 33607, USA Telephone: 0018008637590 Web Address: