Jun20565 Digital Agency of the Year 2020 - London Founded over a decade ago by co-directors David Gelb and Raj Bawa, JBi Digital is a digital experience agency that is headquartered in Marylebone, London. Now employing more than thirty staff members who work to the mantra of delivering an outstanding experience across all elements of the business, JBi Digital is a pillar of support to clients in need of digital transformation. We find out how, following its achievement in the Media Innovator Awards 2020 from Corporate Vision magazine. JBi Digital operates with a simple vision: to deliver an outstanding experience to both prospective and existing clients. It is a simple vision that has allowed the agency to grow consistently for the last twelve years. 2019 proved to be JBi Digital’s most successful year to date, with growth of 73% and a turnover of £2.7 million. With the addition of five new project managers on the back of this success, the agency is in a stronger position than ever before. The leadership has worked tirelessly in recent years to reposition the agency, extending its initial web development service to function as a full-service digital partner to its clients with four pillars of expertise: strategy, design, technical, and marketing. As a result of this repositioning, JBi Digital has formed long-term partnerships with a host of organisations and businesses, transforming their digital capabilities by creating experiences that are based on extensive user and market-based research. The nature of these partnerships is wholly collaborative, as JBi Digital works as an extension to its clients’ internal teams, offering proactive strategy and challenging existing thinking. With such an impressive track record of growth, the success of JBi Digital can be largely attributed to its ethos of creating outstanding experiences, which is ingrained through the agency and extends beyond its own four walls. Every member of the team is encouraged to stay up to date with and contribute to trends and thought leadership. From top to bottom, each staff member at the JBi Digital team is committed to providing the highest quality of service to every client, building long-term partnerships, delivering user-focused solutions, and creating an enviable internal culture. This commitment is part of a shared vision that has helped the agency to build strong relationships with enterprise-level and public sector clients. The JBi Digital brand is centred around digital transformation and the establishment of long-term, digital partnerships. As an agency, JBi Digital promotes a collaborative, strategy-led approach which allows for the creation of optimised and user-focused experiences. Digital transformation has been one of the few industries that has thrived amidst the ongoing COVID-19 pandemic and the resulting national lockdown across the country. JBi Digital is proof of this, having come through the period remarkably well, with no redundancies or client losses to date. By transitioning swiftly to a remote working environment and allowing staff to work fromhome early in the outbreak, JBi Digital was able to protect its employees from exposure to the virus, and put processes in place to continue functioning at full capacity throughout lockdown. With regards to its clients, work has continued at a steady rate and an aggressive approach to business development has resulted in projects such as Innovate UK and the Newton Fund being won since the UK lockdown was imposed. The JBi Digital marketing team have also put together a series of expert-led guides for website managers on lockdown. These guides include tips and advice on how to assess everything from corporate website upkeep to branding consistency and user experience. These guides have proven to be successful with clients, many of whom have been looking to use the time available to them whilst on lockdown to scrutinise their websites and identify ways to improve them. Ultimately, the agency has adapted well to the many challenges that have been posed by the COVID-19 pandemic and the subsequent lockdown. JBi Digital now finds itself in a strong position as the United Kingdom returns to some semblance of normality once again, which is a fitting testament to the work ethic of the team and the loyalty of the client base. With the agency currently in the process of rebranding, as well as designing and building a brand-new website which it is aiming to release by the start of 2021, the future looks bright for JBi Digital. We cannot wait to see what it does next. Company: JBi Digital Contact: Oscar Huglin Website: www.jbidigital.co.uk The JBi Digital brand is centred around digital transformation and the establishment of long-term, digital partnerships. As an agency, JBi Digital promotes a collaborative, strategy-led approach which allows for the creation of optimised and user-focused experiences.